‍Last updated: January 14, 2026

Welcome to Zumer. At Zumer (accessible at https://www.zumer.io/), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform and services.

By using our Website or Services, you agree to the collection and use of information in accordance with this policy.

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1. Data Controller

The entity responsible for processing your personal data for the purposes of the GDPR is:

• Company Name: Zumerlink, Lda.
• VAT Number (NIPC): 517 332 337
• Address: Largo Infante Santo, CIES - Centro de Inovação Empresarial de Santarém S/N, 2005-246 Santarém, Portugal
• Contact Email: admin@zumer.io

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2. Information We Collect

We collect different types of information to provide and improve our service to you:

2.1. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address;
• First name and Last name;
• Phone number;
• Billing information (if applicable);
• Job Title or Company Name (in a B2B context).

2.2. Usage and Technical Data

We automatically collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include:

• Your computer's Internet Protocol address (IP address);
• Browser type and browser version;
• The pages of our Service that you visit;
• The time and date of your visit and the time spent on those pages;
• Unique device identifiers and other diagnostic data.

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3. Purpose and Legal Basis for Processing

We process your personal data for the specific purposes listed below, based on the following legal grounds:

• Service Provision: To manage your account, process requests, and provide the functionalities of the Zumer platform.
  • Legal Basis: Performance of a Contract.
• Customer Support: To respond to your inquiries and technical support requests.
  • Legal Basis: Performance of a Contract or Legitimate Interest.
• Service Improvement: To analyze how users interact with the website to improve the user experience (Analytics).
  • Legal Basis: Consent or Legitimate Interest.
• Marketing and Newsletters: To send you product updates, offers, or newsletters (only if you have subscribed).
  • Legal Basis: Consent.
• Legal Obligations: To comply with tax and accounting laws.
  • Legal Basis: Compliance with a Legal Obligation.

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4. Disclosure of Data

We do not sell your personal data. We may share your data only in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., cloud hosting providers, payment processors, email marketing tools). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: If Zumerlink, Lda. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

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5. International Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Portugal and choose to provide information to us, please note that we transfer the data, including Personal Data, to our servers and process it there. Zumerlink, Lda. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

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6. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Account Data: While your account is active or as needed to provide you with services.
• Marketing Data: Until you withdraw your consent (unsubscribe).
• Legal/Tax Data: For the period required by law (generally 10 years for billing data in Portugal).

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7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right of Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request to correct inaccurate or incomplete data.
• Right to Erasure ("Right to be forgotten"): You can request the deletion of your data, under certain conditions.
• Right to Object and Restriction: You can object to or request the restriction of the processing of your data.
• Right to Portability: You can request to receive your data in a structured format.

To exercise any of these rights, please contact us at admin@zumer.io.

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8. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

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9. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

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10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

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11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@zumer.io
• By mail: Zumerlink, Lda., Largo Infante Santo, CIES - Centro de Inovação Empresarial de Santarém S/N, 2005-246 Santarém, Portugal

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